Privacy requests

See, copy, correct or delete your data, or opt out of sharing

No account needed. Tell us what you would like and the email address it concerns. We will email that address a link to confirm the request is yours. We never put personal data in an email. If you have an account you can also use the tools under Security once signed in.
We only use it to confirm the request and to tell you the outcome. Please do not include passwords, card numbers or government ID numbers.

What happens next

  1. You confirm the request using the link we email you (it works for 48 hours).
  2. A person on our team handles it. Our own target is to answer within 30 days of your confirmation.
  3. We email you the outcome. If we cannot do what you asked, we tell you why.

Some data we are required or entitled to keep, such as payment records held by our payment provider, security records for a limited time, and encrypted backups until they are overwritten. We will say what applies when we reply. See the Privacy Policy for details.