Refund and Cancellation Policy

1. What you pay

• Free plan: no card needed. It has monthly limits on how many income, expense and mileage entries you can add.
• Pro: $50 US dollars per year (about $4.17 a month), charged once a year through Stripe.
• We do not add fees on top. Your bank or card issuer may charge its own, for example for a foreign currency.
• We will tell you before changing the price, and a new price does not apply to a year you have already paid for.

2. Automatic renewal

Pro renews automatically each year, at the price shown to you at that time, until you cancel. We email you before each renewal so it is never a surprise. If a renewal payment fails, we email you, Stripe may try the payment again, and if it still cannot be taken your plan returns to Free.

3. How to cancel

1. Sign in and open Subscription, then choose Manage billing, card & invoices. This opens our payment provider's secure page where you can cancel, update your card and see your invoices.
2. After you cancel, the billing page shows the date your Pro plan ends.
3. Cannot sign in, or prefer not to use that page? Email info@1099assistant.com from the address on your account and we will cancel it for you.

Deleting your account (Security, then "Delete my account") also cancels your subscription first, so you are not charged again.

4. What happens to your data when Pro ends

Your account becomes a Free account. Nothing is deleted. You can still open, search and export everything you entered. The only change is that the Free monthly limits apply to new entries.

5. Refunds

We decide refund requests one at a time, and we are fair about it: for example, a renewal you did not expect, a charge you made by mistake, or a problem with the service that we could not fix.

To ask, email info@1099assistant.com from the address on your account, with the date of the charge. If we agree, the money goes back to the card you paid with, through Stripe. How long it takes to show up depends on your bank.

If you think a charge is wrong, please contact us first. We can usually put it right faster than a card dispute can.

6. Your rights

This page does not take away any right you have under the law where you live.

7. Contact